Northstar Works · proposed monthly support

Practical support. Clearly scoped.

A dependable rhythm for the digital work that keeps your organization moving. Choose a starting scope, then confirm fit, timing, and terms through an inquiry.

Three proposed scopes

Compare what is included each month.

The same categories appear in every plan. Monthly prices are recommendations, and the included hours cover planning through delivery and review.

Proposed scope
01
Independent Team
For an independent practice that needs a steady, carefully scoped partner.

$650/ month

Recommended recurring monthly rate · USD

Included each month

  • Monthly work cap

    Up to 8 project hours per month, including planning, preparation, communication, delivery, and review.

  • Website planning

    Review one page and deliver up to 5 prioritized recommendations.

  • Content development

    Draft or edit up to 2 pieces, each up to 300 words, with 1 consolidated revision per piece.

  • Information organization

    Organize up to 20 existing pages, files, or links into one index.

  • Workflow improvement

    Map 1 process of up to 5 steps and provide 1 written improvement plan.

  • Customer-facing digital tools

    Configure 1 existing form or resource page with up to 5 fields or sections, plus 1 quality check.

  • Setup fee

    No separate setup fee; kickoff work counts toward the first month’s 8-hour cap.

  • Work beyond the cap

    Additional work is outside this tier and requires a separate paid quote approved before work begins.

Proposed scope
02
Nonprofit Organization
For a nonprofit or community organization coordinating recurring public-facing work.

$1,050/ month

Recommended recurring monthly rate · USD

Included each month

  • Monthly work cap

    Up to 14 project hours per month, including planning, preparation, communication, delivery, and review.

  • Website planning

    Review up to 2 pages and deliver up to 5 prioritized recommendations per page.

  • Content development

    Draft or edit up to 3 pieces, each up to 500 words, with 1 consolidated revision per piece.

  • Information organization

    Organize up to 50 existing pages, files, or links into one indexed structure.

  • Workflow improvement

    Map 1 process of up to 8 steps and provide 1 written improvement plan.

  • Customer-facing digital tools

    Configure or update 1 existing form or resource page with up to 10 fields or sections, plus 1 quality check.

  • Setup fee

    No separate setup fee; kickoff work counts toward the first month’s 14-hour cap.

  • Work beyond the cap

    Additional work is outside this tier and requires a separate paid quote approved before work begins.

Proposed scope
03
Small Business
For a small business aligning its website and day-to-day customer workflows.

$1,650/ month

Recommended recurring monthly rate · USD

Included each month

  • Monthly work cap

    Up to 22 project hours per month, including planning, preparation, communication, delivery, and review.

  • Website planning

    Review up to 3 pages and deliver up to 5 prioritized recommendations per page.

  • Content development

    Draft or edit up to 4 pieces, each up to 500 words, with 1 consolidated revision per piece.

  • Information organization

    Organize up to 100 existing pages, files, or links into one indexed structure.

  • Workflow improvement

    Map up to 2 processes, each up to 10 steps, and provide 1 written improvement plan per process.

  • Customer-facing digital tools

    Configure or update up to 2 existing forms or resource pages, each with up to 10 fields or sections and 1 quality check.

  • Setup fee

    No separate setup fee; kickoff work counts toward the first month’s 22-hour cap.

  • Work beyond the cap

    Additional work is outside this tier and requires a separate paid quote approved before work begins.

01Every tier has a monthly work-hour cap.

02No automatic overage work or open-ended scope.

03Work outside a tier starts only after a separate quote is approved.

Rates and scope are proposed recommendations. Monthly allowances reset each paid month and do not roll forward. Applicable taxes and third-party software, hosting, domain, or license fees are not included. Billing terms, start date, and final scope are confirmed in writing before work begins. Services aim to improve the clarity and usefulness of digital operations; specific business outcomes are not guaranteed.